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What do
effective leaders
do?
“motivate people”
“set strategy”
“create a mission”
“build culture”

and many others....
to simplify
A LEADER JOB
IS TO GET
RESULTS
BREAKING
NEWS
Organizational Climate
can account for nearly
a third of financial
performance
6 key factors that influence
working environment
#1 flexibility
how free employees feel to innovate
without unencumbered by red tape

#2 responsibility
sense of responsibility to organization

#3 standards
level of standards that people set
6 key factorsthat influence
working environment
#4 rewards
sense of accuracy about performance
feedback and aptness of rewards

#5 clarity
clarity about mission and values

#6 commitment
level of commitment to common purpose
THE QUESTION
How to control the
Organizational
Climate?
LEADERSHIP STYLE

THE ANSWER
MYTHS
#1 People are born to be
leader
#2 Leadership style is
function of personality
TRUTH
Leadership can be
learned and it is more to
strategic choice rather
than function of
personality
MISTERY REVEALED !!!
Hay/McBer consulting firm research found
6 distinc leadership styles*

COERCIVE

DEMOCRATIC

AUTHORITATIVE COACHING
AFFILIATIVE

PACESETTING

*no style should be relied on exclusively*
COERCIVE #1
Demand immediate
compliances.
“do what i tell you”
When: in a crisis, to kickstart
a turn around, or with
problem with employees
AUTHORITATIVE #2
Mobilizes people toward a
vision.
“come with me”
When changes require a new
vision, or when a clear
direction is needed
AFFILIATIVE #3
Creates harmony and build
emotional bonds
“people come first”
To heal rifts in team or to
motivate people during
stressful circumstances
DEMOCRATIC #4
Forges consensus through
participation
“what do you think”
To build buy-in or consensus,
or to get valuable input from
employees
PACESETTING #5
Sets high standard for
performance
“do as I do, now”
To get quick result from a
highly motivated and
competent team
COACHING #6
Develop people for the
future
“try this”
To help an employee
improve performance or
develop long term strength
THE CHALLENGES
Ability to use each of the
Leadership Style in the right
measure, at just the right
time. To get the best
organizational climate and
optimizes business
performance
HOW TO
IMPROVE
LEADERSHIP
SKILLS ?
Four Fundamental Capabilities
of Intelligence Competencies

SELF AWARENESS
SELF MANAGEMENT
SOCIAL AWARENESS
SOCIAL SKILL
QUIZ
From the six Leadership
Style. Only four
consistently have a
positive effect on climate
and result. Name them !
All credit for content goes to
Leadership That Gets Result
By Daniel Goleman and HayGroup
Harvard Business Review March-April 2000
download for full article here

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Leadership That Get Result